Privacy Policy
How Jungle Junction collects, uses and protects your personal information.
Last updated: January 2025
1. Information We Collect
We collect information you provide when making a booking, enquiry or newsletter signup — including name, email address, phone number, travel dates and group details. We may also collect website usage data (pages visited, time spent, device type) through cookies and analytics tools.
2. How We Use Your Information
- To process and manage your booking and safari permit requirements
- To communicate booking confirmations, itineraries and pre-arrival information
- To send newsletters and promotions if you have opted in
- To improve our website and understand visitor behaviour
- To comply with legal and Forest Department requirements
3. Information Sharing
We do not sell or share your personal information with third parties for marketing purposes. We share information only where necessary: with the Uttarakhand Forest Department for safari permit processing, with payment processors for transaction security, and with service providers (transport, accommodation partners) directly involved in delivering your booking.
4. Cookies
Our website uses essential cookies for functionality and optional analytics cookies to understand website usage. You can disable cookies in your browser settings. Disabling analytics cookies will not affect your ability to use the website or make a booking.
5. Data Security
We implement industry-standard security measures to protect your personal data. All payment information is processed through secure payment gateways and is not stored on our servers. Our website operates over HTTPS encryption.
6. Data Retention
Booking records are retained for 3 years for tax and legal compliance. Marketing preferences and newsletter subscriptions are retained until you unsubscribe. Website analytics data is retained for 26 months.
7. Your Rights
You have the right to access, correct or delete personal information we hold about you. To exercise these rights, contact us at reservation@junglejunction.in. We will respond within 30 days.
8. Third-Party Services
Our website uses Google Analytics and Google Maps. These services have their own privacy policies. We use WhatsApp for guest communication — WhatsApp's privacy policy applies to messages sent via that platform.
9. Contact
Privacy questions: reservation@junglejunction.in | +91 97192 51197